Privacy Policy

Elysium Decorative Screens Privacy Policy


Elysium Decorative Screens and its related entity Tansash Pty Ltd trade under the Australian Business Number 31 056 786 666. We are manufacturers and suppliers of decorative screens, fencing and gates. Located on the Sunshine Coast, Australia we are bound by the Privacy Act and the Australian Privacy Principles (APPs), upon which this policy is based. For more information about Elysium, please refer to the website


In order for us to answer enquires, provide quotations and process payments, we will request your personal information. This information will include your name, email address, telephone number, street address and when payment is required, your credit card details. You can choose to pay by direct deposit or purchase online via eBay. If you subscribe to our newsletter for offers, we will ask for your email address and your name. Opting in to this newsletter allows us to keep you informed of upcoming specials or new products. You can unsubscribe at any time by contacting us at or by clicking unsubscribe on the footer of any email offer we send to you. When you enter our giveaway competitions you will be required to provide details listed above and additional information such as preferences for prizes (You will not be required to provide credit card details).

Social Media & eBay

If you choose to participate with us on social media sites including Facebook, Instagram, Pinterest and Houzz, or via e-commerce site eBay, we recommend you review the privacy policy of that service.

Google Analytics

We use Google Analytics on our website to gather anonymous information about website visitors. When you visit our web pages, your browser automatically sends anonymous information to Google. Examples of the information include the web address of the page that you’re visiting, your IP address and demographic information. Google may also use cookies. We use this data to analyse the pages that are visited, to improve your experience and to make sure our website is useful.


We collect, use and exchange your information so that we can:

  • Contact you regarding your enquiry
  • Provide an accurate quotation
  • Process your purchase payment
  • Deliver your purchase
  • Manage our relationship with you
  • Conduct and improve our business and improve the customer experience
  • Identify and tell you about other products or services that we think may be of interest to you.


Transport Companies

If you require delivery, your name, street address and phone number will be provided to the transport company. We will advise you what transport company your products have been sent with. We recommend contacting them to review their privacy policy.

Social Media

If you are a prize winner for one of our giveaway competitions, your social media alias (username) will be published on a post announcing the winner. It may also be shared by other social media users.


We take safeguards to protect your personal information including;

  • Staff education with regards to handing your personal information
  • We take precautions with our website. We use secure networks or encryption when you send your information via our online forms. We also use virus scanning tools to protect against viruses accessing our systems
  • Destroying data when no longer needed. Where practical, we keep information for as long as required (for example, to meet legal requirements or our internal needs).


You can request access to Personal Information about you that we hold. You can ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. This service is free of charge. To do this we will need proof of your identity.
You can request this information by emailing We endeavour to
respond within 30 days. If the request will take longer to resolve, we will provide you with a date by which we expect to respond.


If you have a concern about your privacy, you have a right to make a complaint. You can email your complaint to We will review your situation and try to resolve it straight away. However, if we’re unable to provide a final response within 30 days, we’ll contact you to explain why and discuss a timeframe to resolve the complaint. If you are not satisfied with our handling of your matter, you can refer your complaint to external dispute resolution. We suggest you do this only once you’ve first followed our internal complaint processes set out above.

You can contact the Office of the Australian Information Commissioner by calling them at 1300 363 992, online at or writing to the Office of the Australian Information Commissioner, GPO Box 5218 Sydney NSW 2001.


For privacy related queries, access or correction requests, or complaints, or to request a printed version of this policy. Please contact us.

Phone: 0497 585 767
Address: Elysium Decorative Screens Box 7352, Sippy Downs QLD 4556